Behind the "warm heart" phone, it was actually a routine sales promotion.

  "I am a staff member of Xihu Yilianbao, and you have a paper policy to collect." Recently, Qianbao Hour News Client received many readers’ reports in the background, and they all received such "insurance policy" calls.

  Who’s calling? If "Xihu Yilianbao" has an electronic policy, do you still need to get a paper policy? With many questions, Qianbao Hour reporter and a reader, Ms. Li, went to get the insurance policy.

  When it comes to West Lake Yilianbao, people in Hangzhou are familiar with it. It is an inclusive commercial supplementary medical insurance. According to the official introduction, it relays the basic medical insurance in Hangzhou to reimburse serious and serious diseases, especially hospitalization medical expenses, and partially breaks through the restrictions of medical insurance catalogue to provide medical security with a wider scope of responsibility. Spend 150 yuan, you can get a maximum of 3.15 million yuan, and the West Lake benefit guarantee is affordable for everyone, which is a beneficial practical exploration.

  A few days ago, Ms. Li, who lives in Xiasha, Hangzhou, suddenly received a phone call. The other party claimed to be Xiaoyou (a pseudonym), a staff member of "West Lake Yilianbao".

  "You have a paper policy to collect." Xiaoyou said.

  Ms. Li asked: "Can you express it?"

  Xiaoyou replied that it can’t be delivered by express, in order to prevent privacy leakage.

  Ms. Li asked again: "Where can I get it?"

  Xiaoyou sent a location and also agreed with Ms. Li to collect it.

  "After receiving the call, I think this matter is more important and I have to collect it." Ms. Li said. But then, Ms. Li inquired about the relevant information of "Xihu Yilianbao" and found that she already had an electronic insurance policy.

  Ms. Li wondered: "Why did someone ask me to get an insurance policy? Is it a liar?" How did the other party know my name and I bought it ‘ West Lake Yilianbao ’ Even the place where we agreed to meet is in Xiasha? "

  The day before the appointed time, Xiaoyou sent another message, saying that there would be a lucky draw on the day of collection, suggesting that Ms. Li bring her ID card and bank card, so that she could have another lucky draw opportunity. So, the reporter went to the appointed place with Ms. Li.

  Ms. Li spent nearly two hours in the process of getting the insurance policy, of which it only took about twenty minutes to explain "West Lake Yilianbao" and get the insurance policy … …